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Scheduled Reports

Scheduled reports run automatically on a set frequency and are delivered by email to the recipients you specify. Use them to send weekly commission summaries to managers, monthly retention reports to leadership, or quarterly actuarial reports to carrier contacts — without anyone having to remember to run them manually.

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Reports menu with Scheduled Reports highlighted

Reports menu with Scheduled Reports highlighted

Go to Reports > Scheduled Reports from the main menu.

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New scheduled report form showing report type dropdown, filter options, schedule frequency selector, recipient email list, and output format selector

New scheduled report form showing report type dropdown, filter options, schedule frequency selector, recipient email list, and output format selector
  1. Click New Schedule.
  2. Select the Report Type (e.g., Commission, Retention, Hit Ratio).
  3. Set the filters — product line, state, producer, date range, etc.
  4. Select the frequency — daily, weekly, monthly, or quarterly.
  5. Enter the recipient email addresses.
  6. Select the output format — PDF, Excel, or CSV.
  7. Click Save and Activate.

The first run will occur at the next scheduled interval.

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Scheduled reports list showing each schedule with its report type, frequency, last run date, next run date, and active toggle

Scheduled reports list showing each schedule with its report type, frequency, last run date, next run date, and active toggle

From the Scheduled Reports list you can:

  • Enable / Disable a schedule using the toggle.
  • Edit the schedule to change filters, recipients, or frequency.
  • Run Now to trigger an immediate run outside the normal schedule.
  • View Log to see the history of past runs and whether they succeeded.

In addition to user-configured scheduled reports, LAMS runs several automated jobs in the background:

JobWhen it runsWhat it does
Renewal SolicitationsEvery 10 min, 8 AM–9 PM ESTSends renewal offer emails to producers
Payment RemindersDaily at 7:50 AMSends reminders for outstanding payments
Follow-Up EmailsDaily, staggeredSends 10, 30, and 60-day follow-ups
License Expiration Alerts10 days before expiryWarns administrators of expiring producer licenses
OTI Auto-ProcessingAutomatedIssues policies where all OTI conditions are met
Installment Due Date CheckAutomatedFlags installments approaching their due date